A couple of blog posts ago I mentioned that I was lusting after a horse print chiffon blouse from Evans, so much so that I put the order in for it last week. I even ordered some slim skinny jeans and black shoe-boots to go with it, perfect for a couple of nights out I had coming up. Very exciting!
The bag came, in usual Evans quick delivery time, and I took the package up into the bedroom excitedly looking forward to staring at myself within the mirror, twirling with a silly grin… Yes, I do that. Tell me you don’t!
Unfortunately, the blouse that I had sized up already to a 24 didn’t fit me. In fact, it barely went over my shoulders. I was devastated.
I slumped onto my bed feeling fat, frumpy and totally lacking any self confidence.
It took me 2 hours to realise that in fact, the blouse had been incorrectly marked up as a 24 when it was actually a size 18. Relief? Er, yeah.
This still doesn’t take away from the feelings I felt when I put that blouse on in the first instance, the feeling of utter lack of self confidence. This was probably just a minor error from someone in the Evans warehouse, but as a plus size retailer I would have expected them to check and double check what they’re sending out to their clients so that they avoid this type of experience. Not only is it good business, but they have an ethical duty of care to their target market.
Unfortunately, as the blouse is a limited range and Evans don’t do exchanges online, my nearest Evans don’t have this blouse in stock. Furthermore, as it was bought on discount code that has now expired, I’m to be penalised financially for someone else’s error.
I’ve emailed Evans on this, so will keep you updated on their response.
I hoping for a good response here, as I actually really like this shop and it would be a shame to let this experience hinder that.
Till next time,